When Doubt Creates Demand
đ€ Objection-aware funnels choreograph belief, not persuasion, Google Ads Adds Global AI Max and New Planning Tools, and more!
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In this newsletter, youâll find:
đ€When Doubt Creates Demand
đ Google Ads Adds Global AI Max and New Planning Tools
đ Ad of the Day
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Together with Shipfusion
The Post-Purchase Blind Spot Thatâs Costing You
Most brands obsess over the buy button, but what happens after is where they lose the most.
Shipfusion spent $8,000 ordering from 110+ cosmetics brands to test the full delivery experience. The findings are clear: if you ship to customers, this is your blind spot too.
đNearly 90% didnât include free samples, and 1 in 10 went silent after order confirmation
đ 33% of orders arrived scuffed, with over 10% containing damage.
đŠ Nearly half invested in custom boxes, but just 36% branded the interior.
These numbers reveal a gap every operator should fear. You canât win loyalty with a broken box or silence after checkout. Customers equate fulfillment with your brand, and if you fail here, no amount of marketing can save you.
The data doesnât lie: most brands are leaking revenue and retention in plain sight. The ones who fix it now will own the customer relationship.
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đ€When Doubt Creates Demand
Most funnels leak because objections stay hidden until the checkout page. Instead of scrambling to patch holes, high-efficiency DTC brands design around resistance from day one. Friction isnât a threat, itâs proof your prospect cares enough to question. Harness it.
Core Reframe: Friction = Proof
Customers rarely quit because they dislike the product. They quit because no one guided them through their doubts. Treat each objection as a proof trigger that makes belief, and purchase, feel inevitable.
Adaptive OAR Framework
Objection â Amplify â Resolve
Objection â Surface the doubt early with a bold hook. Cold ad copy: âMost protein powders taste like chalk. Ours doesnât.â
Amplify â Show you understand the pain to heighten credibility. UGC clip: âIâve tried every brandâthis was the first that tasted like a milkshake.â
Resolve â Deliver differentiated proof plus a low-risk CTA. Offer: âGrab a 1-pack free. Weâll cover shipping.â
This deliberate tension-then-relief sequencing drives higher recall and stronger purchase intent than a simple âobjection â resolveâ path.
Operator Metrics & Live Wins
House of Wise merged taste and digestion objections, cutting CPA 22% in four weeks.
Caraway Cookware added layered trust blocks (reviews â video stress test â free returns) and lifted CVR 18%.
Brands running objection-aware retargeting report 1.3â1.5Ă AOV on cohorts exposed to two or more objection hooks.
Diagnostic + Build Steps
Map Top 3 Objections using GA4 funnels or Hotjar heatmaps to find drop-offs.
Design Sequential Assets: at least three creative formats per objection (UGC, stat-proof carousel, micro-demo).
Branch CTAs by Signal: retarget âStill unsure about texture? Watch this 15-sec mix testâ to 75% video viewers.
Audit Quarterly: objections shift with seasons, pricing, and competitor messaging.
Measure Impact: review GA4 funnels every 30 days and retest creative each quarter to keep objection handling fresh.
Closing Insight
The brands that master objection anticipation donât just increase conversion, they create a memory moat competitors canât easily copy. Objection-driven funnels arenât about clever persuasion; they choreograph belief.
When friction becomes proof, every ad dollar compounds instead of leaking, and your brand earns loyalty before the first purchase.
Together with The Shift
Youâre Not Behind on AI. Youâre Just Learning It Wrong.
AI is evolving rapidly. But most people arenât falling behind because itâs too fast.
Theyâre stuck because theyâre learning AI like a subject in school. And AI doesnât play by textbook rules.
At The Shift AI, we donât just tell you whatâs new. We show you how to:
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Rethink workflows with an AI-first mindset
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If reading this made you pause, wait till you see what happens when you apply it.
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đ Google Ads Adds Global AI Max and New Planning Tools
Google is expanding AI automation and planning capabilities for advertisers, giving them more control over optimization and forecasting across web and app campaigns.
The Breakdown:
1. AI Max goes global - AI Max is now available worldwide in beta, with one-click experiments to test AI strategies directly in campaigns and new text guidelines to keep generated ad copy brand-safe. These features are also coming to Performance Max later this year.
2. Unified creative control - The update combines flexibility with automation, allowing advertisers to run quick tests and guide Googleâs AI to meet creative standards while maintaining performance.
3. Faster forecasting with Suggested plans - Performance Planner now includes pre-built âSuggested plans,â delivering ready-made ROI forecasts for Search, PMax, Shopping, and App campaigns. The tool automatically groups eligible campaigns and recommends optimal scenarios.
These updates cut setup time and bring tighter control to AI-driven campaigns, letting advertisers experiment, maintain brand safety, and plan budgets more precisely without manual forecasting.
đ Ad of the Day
What Works and Insights
1. Direct headline with pain-point clarity - The bold âNo Moreâ instantly addresses the exact problems customers face, like brittle texture or discoloration. The move here is anchoring headlines in pain removal, then stacking specific issues underneath to validate the claim and capture multiple audience pain points in one go.
2. Problem-to-solution framing - Listing all nail issues followed by âDeep Penetrating Formula for Nail Fungusâ creates a natural flow from frustration to fix. A smart extension of this move would be to segment the same ad by severity level (mild vs. chronic cases), letting each audience feel directly spoken to.
3. Visual alignment with message - The flowing cream imagery reinforces the idea of âdeep penetrating,â making the claim feel more believable visually. Pairing product benefit with visual storytelling strengthens the adâs memorability and trust factor.
This ad proves that leaning into consumer embarrassment and offering a confident fix is more powerful than aspirational messaging in health categories. When people are problem-aware, the sharpest play is to show you understand their pain deeply and remove hesitation with direct reassurance.
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