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š Converting BOF Audiences: The Power of Addressing Objections (Without the Hard Sell)
Howdy Readers š„°
In this newsletter, youāll find:
š§ Converting BOF Audiences: The Power of Addressing Objections (Without the Hard Sell)
š ļø Unlock the Power of Google Analytics Benchmarking
š 54 Google Ads Experiments for Lead Generation Summarized
If youāre new to ScaleUP then a hearty welcome to you, youāve reached the right place along with 50k+ CEOs, CMOS, and marketers.š Letās get into it, shall we? Oh! Before you forget, if someone forwarded this newsletter to you, don't forget to subscribe to our newsletter so you never miss out!
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BOF CONVERSIONS
š§ Converting BOF Audiences: The Power of Addressing Objections (Without the Hard Sell)
Insights from Nativ Yanko
When converting bottom-of-funnel (BOF) audiences, the secret isnāt in pushing harderāitās in addressing their concerns directly. Hereās a fresh approach to turning hesitation into action without overselling your product.
Why Addressing Objections Matters
BOF audiences are already familiar with your brand, but they need help to make a purchase. Often, this hesitation comes from unaddressed concerns or skepticism. Instead of avoiding these issues, the key is to tackle these issues head-on in your ads instead of avoiding them.
The Approach: Start by recognizing that when someone encounters your ad, theyāre likely bringing some doubts or objections with them. These might be about your productās price, quality, or effectiveness. By acknowledging these concerns early in your ad, you demonstrate transparency and build trust.
Steps to Effectively Address Objections
1. Understand Your Audienceās Concerns: Research and gather insights on the common objections your potential customers have. This might involve looking at customer feedback, social media comments, or even competitor analysis to see what people are worried about.
2. Bring Up Objections Early: Instead of waiting for the customer to voice their concerns, you bring them up right at the start. For example, if cost is a common concern, you could say, āWe know weāre not the cheapest option out there, but hereās why our product is worth itā¦ā This proactive approach disarms skepticism.
3. Turn Objections into Opportunities: After addressing the objection, pivot to highlight how this potential drawback is a strength. For instance, if your product is more expensive, emphasize its superior quality or longer-lasting benefits. This not only reassures the audience but also reinforces the value of your offering.
The Impact on BOF Audiences
BOF audiences are at a critical decision pointātheyāve interacted with your brand and are considering a purchase, but they need that final push. By directly addressing their concerns, youāre providing the reassurance they need to move forward. This strategy works because it doesnāt feel like a hard sell; instead, it feels like a conversation where their worries are acknowledged and resolved.
To convert BOF audiences, itās essential to move beyond generic, one-size-fits-all ads. By addressing objections early and turning them into selling points, you create a more engaging and trustworthy message. This approach not only boosts conversions but also strengthens the relationship between your brand and potential customers.
Keep refining your strategy, and watch as more of your hesitant prospects turn into loyal customers. š
GOOGLE ANALYTICS
š ļø Unlock the Power of Google Analytics Benchmarking
Insights from Google
Google Analytics Benchmarking feature is crucial for businesses looking to optimize their performance by comparing their data against industry peers. This tool provides actionable insights across various metrics, allowing you to fine-tune your strategies for better outcomes.
The Breakdown:
Eligibility & Setup: Enable the āModeling contributions & business insightsā setting in your Admin account to access benchmarking. Your property must have sufficient user data to be included in a peer group.
Metrics Available: You can analyze metrics across categories like Acquisition, Engagement, Retention, and Monetization. These include New User Rate, Bounce Rate, Average Revenue Per User (ARPU), and more.
Benchmarking Data: View your propertyās trendline compared to the median and range of your peer group. Metrics are updated daily, ensuring you have fresh data.
Peer Group Customization: Adjust your peer group by selecting an industry category that aligns with your business. Options range from Arts & Entertainment to Shopping and Travel & Transportation.
Sample Scenarios:
New User Rate: If below the 25th percentile in your peer group, consider boosting acquisition efforts.
Average Engagement Time: If above the 75th percentile, capitalize on this by increasing conversion opportunities.
Bounce Rate: A higher bounce rate than peers indicates site optimization needs.
ARPU: Low ARPU suggests the need for strategies like upselling or personalized offers to increase revenue.
Using Google Analytics Benchmarking, you can gain invaluable insights into your businessās performance, helping you identify strengths and areas for improvement. This data-driven approach ensures you stay competitive and continuously improve your business strategies.
GOOGLE ADS
š 54 Google Ads Experiments for Lead Generation Summarized
Insights from Search Engine Land
Over two years, my team conducted 54 Google Ads experiments on a lead generation account, focusing on bidding strategies, keyword match types, and campaign settings. This article summarizes the key findings and their implications for optimizing your Google Ads campaigns.
The Breakdown:
Exact Match vs. Phrase Match: Exact match keywords consistently delivered better performance with lower CPAs and higher conversion rates compared to phrase match. While phrase match can be useful for discovering new search terms, an exact match is generally more effective, especially when thereās sufficient search volume.
Maximize Conversions vs. Target CPA Bidding: Target CPA bidding outperformed the maximize conversions strategy in driving more leads at a controlled cost. Maximize conversions often led to excessively high bids, which didnāt stabilize even after extended testing. This suggests that Target CPA is a more reliable bidding strategy for lead generation.
Target CPA Levels: Testing various CPA levels revealed that a target CPA of around 120 provided the best results. Lowering the target CPA below 120 did not improve performance, while the 120 level consistently delivered higher conversions at a better cost per conversion. This shows the importance of experimenting to find your optimal CPA level.
Manual vs. Automated Bidding: When sufficient conversion data is available, transitioning from manual bidding to automated strategies like target CPA or maximizing conversions generally yields better results. Manual bidding should be reserved for accounts with limited data.
These experiments offer valuable insights into optimizing lead-generation campaigns on Google Ads. While the findings can serve as a guide, itās crucial to test these strategies within your campaigns to validate their effectiveness. By leveraging these insights, you can refine your strategies, improve performance, and maximize ROI in your Google Ads efforts.
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